Terms & Conditions – Rapid Auto Center

Welcome to Rapid Auto Center.
These Terms & Conditions govern your access and use of Rapid Auto Center, a technology-driven auto service platform that connects users with independent car and bike service centers, car wash stations, and spare part dealers.

By accessing or using the Rapid Auto Center app or website, you agree to comply with and be bound by these Terms & Conditions.

1. Platform Nature

Rapid Auto Center is a digital booking and management platform designed to connect customers with verified vehicle service providers.
We do not provide services directly and do not employ, manage, or control any mechanics, garages, or workshops listed on the platform.
All professionals and businesses operate independently.

2. User Eligibility

Users must be 18 years or older to use the platform.
Users must provide accurate and complete registration details.
Rapid Auto Center reserves the right to suspend or terminate any account found to contain false or misleading information.

3. Account Responsibility

Users are solely responsible for maintaining the confidentiality of their login credentials.
All activities performed through a user’s account are the user’s responsibility.
Rapid Auto Center shall not be held liable for any unauthorized account access or misuse.

4. Service Booking & Appointments

Rapid Auto Center facilitates online booking for car and bike services, washes, and repairs.
A booking confirmation only indicates appointment scheduling — service quality or outcome is not guaranteed by Rapid Auto Center.
Service providers reserve the right to accept or decline any booking request.
The platform does not interfere in service pricing, delivery, or negotiations between users and providers.

5. Payments & Pricing

All payments, prices, and service fees are mutually decided between users and service providers.
Rapid Auto Center does not control or regulate service charges.
Refunds, cancellations, or disputes must be resolved directly with the respective service provider.

6. User Conduct

Users agree not to:

Post false, misleading, or inappropriate content
Engage in fraudulent, abusive, or harmful activities
Manipulate ratings or reviews
Violate applicable laws or platform policies

Violation of these rules may lead to account suspension or termination.

7. Reviews & Ratings

Reviews must be honest and based on genuine service experiences.
Rapid Auto Center reserves the right to remove any misleading, abusive, or fake reviews.
Ratings represent customer opinions and do not imply endorsement by Rapid Auto Center.

8. Limitation of Liability

Rapid Auto Center shall not be liable for:

Service delays, poor workmanship, or non-performance
Property damage, injury, or financial loss
Disputes between users and service professionals
Availability of emergency or urgent services

Use of the platform is entirely at the user’s own risk.

9. Intellectual Property

All content, logos, branding, and technology on the Rapid Auto Center platform are the intellectual property of Rapid Auto Center.
Unauthorized use, copying, or reproduction is strictly prohibited.

10. Third-Party Links

The platform may include links to third-party websites or tools.
Rapid Auto Center is not responsible for the privacy practices, content, or services provided by external platforms.

11. Account Termination

Rapid Auto Center reserves the right to suspend or terminate any account without prior notice if these Terms are violated or misuse is detected.

12. Modifications to Terms

Rapid Auto Center may update or modify these Terms & Conditions at any time.
Continued use of the app after updates implies acceptance of the revised Terms.

13. Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of India.

14. Contact Us

For any questions or concerns related to these Terms & Conditions, please contact us via: