Privacy Policy – Rapid Auto Center

Rapid Auto Center values your privacy and is committed to protecting the personal information of all users.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you access or use our technology-driven vehicle service and auto business platform.

By using Rapid Auto Center, you agree to the practices described in this Privacy Policy.

1. Nature of the Platform

Rapid Auto Center is a digital platform that connects customers with independent car and bike service centers, wash stations, and spare part dealers.
We do not provide vehicle services directly and do not employ or manage any service providers listed on the platform.

2. Information We Collect

To operate our platform smoothly, we may collect the following information:

a. User Information

Name, mobile number, and email address
City and location details
Account registration and booking information

b. Service Partner Information

Shop or business name, contact details, and service category
Location, operating hours, and availability
Basic identity or business verification information

c. Technical & Usage Data

IP address, device and browser type
App or website activity logs
Booking, communication, and payment interactions

3. How We Use Your Information

The information collected is used to:

Enable online booking for car and bike services
Connect users with verified auto service centers near them
Facilitate communication between users and service partners
Improve platform features, functionality, and security
Provide service-related notifications and support

Rapid Auto Center does not sell, rent, or trade your personal information to third parties.

4. Information Sharing

Information may be shared only:

Between customers and service partners for service coordination
With trusted technology partners for technical and operational support
When required by law or government authorities

We never share user data for unauthorized marketing or promotions.

5. Payments & Financial Data

Rapid Auto Center does not store any sensitive payment or card details.
All payment transactions (if applicable) are processed securely through trusted third-party gateways.
Pricing, refunds, and payment-related matters are handled directly between users and service partners.

6. Data Security

We use appropriate technical and organizational measures to safeguard your information.
However, no digital system is 100% secure, and users acknowledge the risks associated with internet-based services.
Please keep your login credentials safe and private.

7. Cookies & Tracking Technologies

Rapid Auto Center may use cookies or similar technologies to:

Improve user experience
Analyze app and website traffic
Enhance service discovery and recommendations

You can disable cookies from your browser settings, but certain features may not function properly afterward.

8. User Rights

Users have the right to:

Access and update their account information
Request deactivation or deletion of their account
Opt out of non-essential communication or notifications

You can submit such requests directly through the Rapid Auto Center support system.

9. Third-Party Links

Our app or website may contain links to third-party tools or websites.
We are not responsible for the privacy practices, content, or security measures of those external platforms.

10. Children’s Privacy

Rapid Auto Center is intended for users aged 18 and above.
We do not knowingly collect personal data from minors.

11. Policy Updates

This Privacy Policy may be updated periodically.
Any changes will be posted on this page with the latest revision date.
Continued use of the platform means you accept the updated policy.

12. Contact Information

For questions, concerns, or privacy-related requests, please contact us:

Contact Us

Rapid Auto Center – Privacy with Transparency

We protect your data.
We respect your independence.
We connect drivers and service partners safely.